Our Mission
To provide a professional service with a human touch designed to meet our clients needs and deliver that service year after year at a reasonable cost, resulting in our clients recommending us to their friends and associates who appreciate those values.
We fulfill our mission by jointly deciding on what services are needed and costing out only those services. With our experience in customized service platforms, many a satisfied client was made during the initial process of figuring out how best to provide “what was wanted by the client as opposed to here is what you get”.
It is in treating clients as you would want to be treated – that values of wisdom and humility flow!
Our History
I formally started Thomas Brian Tierney Pension Services in 1989. We were a Third Party Administrator for the small Plan Market. We branched into Plan Documents in 1994 as a result of all the changes from the Tax Reform Act of 1986. We continued in this mode as the back office Third Party Pension Administrator for Accountants, Financial Professionals and Clients.
We changed our Articles of Organization to Tierney Pension Administration, LLC in late 2001. In 2002 we decided to branch into payroll processing to meet the wishes of some of our 401k clients. We have refined that service over the years, as well as expanded into bookkeeping.
The service part of what we do regardless of service type has remained constant – Help business owners solve problems with custom services. Today a majority of our business is on the payroll processing/time attendance side, but 401k Plans and bookkeeping still are valued.
MEET OUR TEAM
Dependable Service
Less Stress, Increased Productivity
Our payroll service specializes in payroll processing, tax filing, workers’ compensation and human resource administration solutions. We are friendly, prompt, accurate and happy to help you pay your employees, while also helping you to reduce you bottom line costs.
You simply cannot put a price on frustration nor distractions. We have been in business more than 30 years right here in Geneva, NY. By hiring our team, you do not have to worry about us calling in sick or wanting to take a vacation. Also, keep in mind that changes in payroll are happening all the time, and your company risks damage if you fail to keep up with legislation.
Business Ethics
Honest & Transparent Costs
Our pricing is based on payroll frequency (such as weekly or semi-monthly) and your number of employees. Our prices are upfront and consistent, and we never charge confusing, hidden fees.
You may be wondering how much other payroll companies charge for small businesses, and how their service reps change so often. Recently 10 other national payroll companies were ranked by price, service, and technology. The price per month for a small company of only five employees ranged from $62 to $160.
Tierney uses software integration that was rated the highest of these companies (10 out of 10). On average, we charge half of our competitors’ fees, and our help and support always tops the charts.
Safety & Security
Up-To-Date Payroll Practices
The matter of confidentiality when it comes to payroll is vital. Having Tierney Pension Service LLC process payroll for you deflects potential drama. It is always better to not have documents lying around containing confidential information such as social security numbers and wage information, which can prevent serious problems such as fraud and identity theft.
WE also guarantee the accuracy and timeliness of filing and depositing all federal, state and local taxes. Our team provides quality customer service with state-of-the-art technology and tools to fit your business needs.
TESTIMONIALS
I have used several payroll services over 25 years including local and the nation’s largest, but honestly, nothing comes close to what Tierney’s has done for us. They are what we needed – reliable, accurate, responsive, local and fast – and a big relief for us. Tom has been a source for good advice on a number of topics.
Back at the end of 2017 we made a switch in payroll processing from a large corporate structured payroll processor to Tierney Pension Administration. The transition took some work but it was well planned out and Thomas Tierney personally came to our business on multiple occasions to make sure we were on the right track to a smooth transition at the beginning of 2018. We had some modifications/tweaks to make within the first couple of weeks but none of the changes were major and they were quickly resolved. The last couple of years have been pretty routine and Tierney Pension Administration knows what they are doing and are available with reports and support for unemployment insurance, quarterly disability reports, NYS and Federal tax filings, etc. Our employees have had only minor issues getting their paystubs online and the setup for access to online payment information is secure and reliable. Quick resolutions are the norm with Tierney and that makes my life as the HR/Payroll/Benefits person so much easier. I have no complaints about Tierney Pension Administration and I recommend them as a reliable and secure payroll services provider. The switch to a smaller, FLX owned company was a really smart move.
It was after a very bad experience with another company we fell, luckily, upon Tom Tierney’s Payroll and Pensions service.
I have been pleased having Tom Tierney help us get back on track with our daily bookkeeping and payroll. His staff is always available to answer a variety of questions with professional and quick service.
I can’t say enough good about the relationship we have with Tom and his staff.
When my husband and I opened a restaurant many years ago, neither of us knew much about payroll processing. Tom walked us through every step of the process and has been beside us through the multiple new endeavors along the way. We have always been impressed with his high level of customer service and knowledge in the small business industry. Anytime we have a question or issue they respond immediately to solve the problem. They truly go above and beyond their services, which most importantly allows us more time to spend on what we do best.
